Do you love overseeing projects and ensuring teams have what they need to meet deadlines and complete tasks well?
Does creating workflows and processes so they run efficiently light you up?
Do you have experience with internet marketing and online businesses?
Then the Copy Squad team needs you!
A growing copywriting business is seeking a full-time Technical Operations Specialist to support its expansion. The role involves optimizing internal workflows, managing client onboarding and communication, and building the systems that ensure that the writing team has what they need to deliver high-quality marketing content on time.
The business specializes in crafting persuasive copy for online brands, including sales funnels, email sequences, and other digital marketing assets. With demand currently exceeding capacity, the team is looking to create systems that help scale operations to serve a growing list of clients.
The ideal candidate is proactive, detail-oriented, and comfortable holding team members accountable for deadlines and deliverables. You’re not just skilled at solving problems as they arise—you’re committed to continually building systems that prevent recurring issues and ensure long-term stability. Familiarity with conservative viewpoints is welcome, and experience with internet marketing and managing sales campaigns is a plus.
You thrive in building and refining processes, and you’re not afraid to get hands-on to ensure goals are met. You hold yourself and others to a high standard and believe that excellence—not adequacy—is the benchmark.
If you're energized by the idea of helping a results-driven copywriting business grow and support successful online brands, this opportunity could be a great fit.
Responsibilities
Optimize client onboarding systems and client follow-up processes that deliver assets to the copywriter team for completing sales copy packages, signing contracts, and paying invoices
Oversee all client projects and refine systems to ensure copywriters have what they need to complete projects, hit project milestones, and complete sales copy packages on time
Create, manage, and update SOPs regularly so they are easy to use for training and reviewed often
Onboarding of new hires/contractors into company processes
Design, implement, and manage technology-driven systems to streamline processes and enhance tracking efficiency
Create dashboards around accountability scorecards, project milestones, and KPIs so the team knows what’s required and whether they’re on track
Identify and be responsible for eliminating any obstacles to successful, on-time project completion
Ensure writers always have access to helpful resources and proven copy blueprints when creating clients’ marketing copy
Attend weekly stand-ups to review projects and make sure the team is on track to hit deadlines
Check in daily to ensure projects are on track and problems are solved ASAP
Provide progress updates to CEO as needed
Audit, clean up, and systemize the company’s internal processes to increase efficiency and facilitate finishing projects on time and at a professional level
Keep clients updated on their project so they feel confident that progress is being made
Follow up with clients to see how marketing materials are performing and ascertain whether the client needs additional packages
Requirements
This position is for a person who is:
2 years + of Operations experience or similar VA experience within the digital marketing industry
2 years + of automations, integrations, and optimizations of systems
2 years + project management experience
2 years + of building/implementing systems
Significant experience with GoHighLevel (CRM)
Digital marketing or similar agency experience, preferred
Leadership experience, strongly preferred
Copywriting experience, preferred
Wants to implement systems that have a direct impact on business growth
Loves operating with a sense of urgency
Organized and efficient
Self-starter who takes initiative
Detail-oriented and double-checks everything
Excellent follow-through
Brings long-term system-based solutions, not just temporary fixes
Has the experience to notice inefficiencies, blind spots, and process problems, and solve them autonomously
Comfortable being direct and assertive with deadline enforcement
Willing to take responsibility and hates excuses
Able to make decisions
Assertive but professional, promoting a fast-paced environment
Loves getting things done
Additional requirements:
Available to work in U.S. time zones
Access to a computer
Reliable internet connection
Reliable and distraction-free work environment
Financial industry knowledge is helpful
Notion experience a plus (experience with Asana or Monday also acceptable)
To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds:
Initial Application
Skills Application
Live interview with our recruiting agency
Potential project, depending on the number of applicants (this is currently optional)
Final interview with CEO or manager
If selected, you will be invited by email to progress to the next round.
