Hiring: Supply Chain Operations Specialist

Company: Rain Media I Organics Ocean 

Reports to: Supply Chain Director

Status: Full-time/W2

Location: Remote
 

Position Overview

Are you a detail driven supply chain professional who thrives on ownership, accuracy, and operational follow-through?

Rain Media I Organics Ocean, is hiring a Supply Chain Operations Specialist to act as the operational engine of our supply chain. You will be the crucial link between our inbound purchasing, 3PL fulfillment, and our advanced data infrastructure. This is a hands-on, execution focused role responsible for ensuring PO orders are created correctly, supplier timeline are tracked closely, invoices and shipments reconcile cleanly, and procurement data is accurate and up to date at all times, that sits at the intersection of cost control, inventory availability, and operational continuity.

This role is tactical and execution-focused, not strategic sourcing. Supplier selection, capacity planning, and demand forecasting are owned by leadership. You will own the day-to-day execution: PO creation, supplier follow-ups, shipment and invoice reconciliation, tracker accuracy, and documentation flow. Success in this role means leadership can trust that procurement data is current, clean, and reliable without needing to double-check.

Who we are: Organics Ocean

We are a premium direct-to-consumer supplement brand helping people live healthier lives through science-backed, clean, and effective products.

We’re not a company where things stay the same. We test, we optimize, we innovate, and we want someone who thrives in that kind of high-accountability, fast-paced environment.

Why join our team?

High-growth eCommerce brand: Driven by innovation and fast execution, Organics Ocean has seen 350% year over year growth.

Ownership & Accountability: We trust our team members to take full ownership of their responsibilities. You are empowered to lead, execute, and improve without micromanagement. We value individuals who take initiative, hold themselves accountable, and drive meaningful results.

A team of high performers: We push boundaries, move fast, and get things done. The company is in a hockey stick growth phase. This is not a good fit for those who don’t want to grow.

Responsibilities 

Inbound Execution & Data Stewardship (Upstream) 

• Own the purchase order process after SIOP meetings, including creating, issuing, and tracking POs.
• Create and manage POs and related workflows inside QuickBooks.
• Coordinate supplier communications including pricing updates, timelines, and delivery confirmations.
• Act as the ultimate "Data Steward," maintaining perfectly accurate PO trackers and ensuring all physical inventory movements are mirrored in our digital systems (Google Sheets, ClickUp, etc.).
• Ensure data cleanliness so our BigQuery ML models receive unbroken, accurate feeds.
• Collaborate seamlessly with cross-functional data and operations teams to ensure our data pipeline maintains absolute integrity from the point of purchase to executive dashboarding.
• Support invoice management by organizing supplier invoices, tracking open items, and preparing documentation for internal approval workflows.
   

Supplier Coordination & Operational Tracking

• Track supplier production timelines and delivery schedules to ensure inventory arrives when expected.
• Coordinate with suppliers on order status, shipment schedules, and delivery changes.
• Support escalation workflows when delivery timelines are missed, working with internal stakeholders as needed.
• Maintain supplier contact details and key documentation, ensuring clean records across systems.
• Support a future supplier scorecard process by tracking on-time delivery data and performance metrics for quarterly review.
   

Logistics & Inventory Support

• Coordinate with carriers and 3PL partners (including TFL) to support smooth inbound logistics and receiving.
• Track inventory movements related to POs and confirm deliveries are properly documented and recorded.
• Support reconciliation of large POs with multiple shipments by aligning packing slips, receiving records, and invoices.
• Identify and flag exceptions such as missing documents, mismatched shipments, incorrect PO allocations, or incomplete receiving.

ERP Transition & Process Improvement

• Support upcoming ERP implementation by learning current workflows and helping define improved future-state processes.
• Assist with data cleanliness, documentation, and workflow consistency to ensure a smoother transition into an ERP environment.
• Help build repeatable procurement processes that reduce manual work and eliminate preventable fire drills.
   

90-Day Success Looks Like:

• Full ownership of PO + invoice management
• Daily-updated PO tracker
• No last-minute invoice scrambles before cash disbursement

12-Month Success Looks Like:

• ERP live with clean data
• Supplier scorecard populated and usable
• Reduced exceptions and reconciliation time

Requirements 

• 2-4 years (or 2+ years of highly technical experience) in eCommerce/DTC Operations, Supply Chain Analytics, or 3PL Account Management. (We are looking for tech-agile executors, not traditional procurement negotiators)..
• Hands-on experience with purchase order workflows, invoice processing, and supplier coordination.
• Working knowledge of QuickBooks (required) — able to create, manage, and track POs and related documentation.
• ERP experience (required) — Fufil.io, Cin7, or NetSuite
• Exceptional spreadsheet skills (Advanced Google Sheets/Excel: INDEX/MATCH, XLOOKUP, complex data formatting).
• Comfortable managing multiple suppliers, timelines, and operational tasks simultaneously.
• Demonstrated "systems-thinking" ability—you understand how a data entry error in one system cascades into downstream analytics. 
• Clear communicator with strong follow-through and the ability to keep stakeholders aligned.

Bonus Points

• Previous experience migrating data into or operating within a Tier 1/Tier 2 ERP system. .
• Familiarity with SQL, BigQuery, or Business Intelligence dashboarding tools (Looker, PowerBI, Tableau).
• Experience using Generative AI tools (Gemini, NotebookLM, ChatGPT) to accelerate daily workflows, learn new systems, or troubleshoot spreadsheet formulas.
• Experience in supplements, nutraceuticals, CPG, or DTC eCommerce operations.
• Experience supporting supplier scorecards or vendor performance management.
• Experience supporting dual-sourcing strategies or multi-vendor allocation planning.
• QuickBooks certification.
• Familiarity with COA collection and documentation workflows (analysis not required).

Additional requirements:

• Willingness to work US time zones, regardless of geographic location.
• Access to a computer 
• Reliable internet connection
• Reliable and distraction-free work environment

Offer Details

This is a full-time, remote, W-2 employee position. Pay is____ / year based on experience. 

About Organics Ocean

To learn the founder’s story and more about Organics Ocean, visit the website.

The company is a place for innovation. Team roles and responsibilities are clear, and the passion for being a part of something bigger than one’s self is shared among everyone. The environment is casual, but the work is serious. Riding this wave of growth only works with A-Players on the team, and that is what everyone is: an A-Player.

Cultural Pillars:

• Accountability: Take full ownership of your responsibilities and their outcomes. You commit to seeing work through, owning both successes and failures, and continuously learning and improving along the way. Accountability requires visibility — we make work visible by default through clear processes, documentation, and open communication so leaders have line of sight, teams stay aligned, and issues are identified early.
• Operational Excellence: We believe a strong foundation a scalable business. In eCommerce, every action becomes a building block, and small cracks compound quickly as we grow. We prioritize building reliable processes, systems, and standards that hold up under scale. We fix breakdowns early, design for consistency, and execute with discipline so growth doesn’t introduce chaos.
• Clarity & Trust: Clarity builds trust — and it goes both ways. Leaders are responsible for setting clear expectations, priorities, and context. Team members are responsible for asking questions, raising their hands, and seeking clarity when something is unclear. When clarity is actively given and actively sought, trust grows, decisions improve, and teams move faster together.
• Efficient Leverage: Efficient leverage means doing the right work, not more work. We challenge the status quo, explore better ways of working, and speak up when we see opportunities to improve. We value fresh thinking, but apply it with intention — building systems, getting to decisions and creating leverage that drives meaningful impact. Through innovation paired with discipline, we pull the right levers to move the business forward and scale sustainably.
• Move Fast and Persevere: We push forward with speed and determination, even when things get tough. In the fast-paced world of eCommerce and startups, challenges are inevitable. Success comes from acting quickly, adapting, and staying resilient when obstacles arise. We don’t slow down when things get hard—we press through and keep moving forward.